> For the complete documentation index, see [llms.txt](https://wplake.gitbook.io/advanced-views/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wplake.gitbook.io/advanced-views/troubleshooting/get-support.md).

# Getting Support for Advanced Views

Whether you have a usage question, integration request, or want to report a bug, we're happy to help.

**Before contacting us, please make sure that:**

* You are using the latest version of Advanced Views.
* You can reproduce the issue consistently.
* You have reviewed the documentation to confirm that the behavior is not expected.

## 1. Information to include

To help us investigate your issue as quickly as possible, please include the following information:

* **How can the issue be reproduced?** Provide step-by-step instructions.
* **What happens?** Describe the current behavior.
* **What did you expect to happen instead?** Describe the expected behavior.

Providing this information upfront significantly reduces the time needed to identify and resolve the issue.

#### Generate a Debug dump (recommended)

For faster and more accurate support, we strongly recommend [creating a debug dump](/advanced-views/troubleshooting/debugging.md) and sending it to [our support email](mailto:support@advanced-views.com). 

## 2. Support for the Lite version

We answer your questions in the public WordPress.org [support forum](https://wordpress.org/support/plugin/acf-views/).

{% hint style="warning" %}
Note: We can take up to 3 days to reply on the public forum. If you have found a bug or need urgent assistance, please [contact us directly](https://advanced-views.com/support/).
{% endhint %}

## 3. Support for the Pro version

We answer your questions via email - please get in touch using [our contact form](https://advanced-views.com/support/).