Getting Support for Advanced Views

Whether you have a usage question, integration request, or want to report a bug, we're happy to help.

Before contacting us, please make sure that:

• You are using the latest version of Advanced Views.

• You can reproduce the issue consistently.

• You have reviewed the documentation to confirm that the behavior is not expected.

1. Information to include

To help us investigate your issue as quickly as possible, please include the following information:

• How can the issue be reproduced? Provide step-by-step instructions.

• What happens? Describe the current behavior.

• What did you expect to happen instead? Describe the expected behavior.

Providing this information upfront significantly reduces the time needed to identify and resolve the issue.

Generate a Debug dump (recommended)

For faster and more accurate support, we strongly recommend creating a debug dump and sending it to our support email.

2. Support for the Lite version

We answer your questions in the public WordPress.org support forum.

Note: We can take up to 3 days to reply on the public forum. If you have found a bug or need urgent assistance, please contact us directly.

3. Support for the Pro version

We answer your questions via email - please get in touch using our contact form.